The RESIMARMO® partner network is a network of many people scattered throughout the various regions of Italy, France and other European Community countries. Some are distributors and others are applicators through their technical teams. To meet the needs of our customers, we have created this network of partners. We had to respect our commitments and provide specific technical advice, in order to offer targeted advice to the different projects. We also need to define our customers’ aspirations, where possible, before they are even formulated. In addition, our advice must be appropriate to the needs identified.
All RESIMARMO® partners can visit the virtual showroom that we have put online for them on the Internet. It is much easier for everyone to meet each other on the web and talk to each other, than to see each other physically because of the distances that sometimes separate them. There is a good atmosphere between partners and everyone is committed to participating in the expansion of RESIMARMO® and the success of the network. They are also aware that customer satisfaction must take precedence over personal considerations.
The Applicators are people who apply various products and apply application techniques. Affiliated applicators apply the RESIMARMO® product to customers. More than 250 partner companies collaborate with RESIMARMO® throughout France and more than two hundred others in Italy. Coming from the profession of renovation or exterior decoration, their personnel receive specific training in the implementation of floor decoration systems by us. In addition, site visits are regularly carried out by our supervising staff, preventing potential problems.
The installation teams are therefore only authorized to install the systems and a RESIMARMO® applicator certificate is issued to them every year. They respond in a short time to all consultations by providing skills and care in the execution of installation works, thus ensuring a reliable and durable service. The RESIMARMO® applicators network is composed of specialized, independent, certified and trained contractors. They ensure the correct implementation of RESIMARMO®, systems, according to precise know-how. We have identified for you independent professional applicators and experts in the laying of marble flooring, we have trained them and they all meet the quality criteria required by RESIMARMO®.
These applicators are mostly independent, others can be part of in-house installation teams. The applicators in our network were selected, then trained in the preparation and application of our products according to strict standards. In the criteria for obtaining the status of RESIMARMO® applicator, we ask for the decennial insurance coverages necessary for each of them. They will listen to you, respond to your needs, guide you, advise you and respect all the installation instructions of RESIMARMO® we request the necessary ten-year insurance coverages for each of them. All have adhered to the quality charter.
They will listen to you, respond to your needs, guide you, advise you and respect all the installation instructions of RESIMARMO®. To bring you a quality service, they will also be your partners.